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Frequently Asked Questions
How often should I bathe my dog?
Every dog is different, but as a general guideline, we recommend bathing every 3–4 weeks to help maintain a healthy skin barrier and a soft, clean coat.
My personal rule is what I call the “pet test.” If you pet your dog and notice a not-so-clean scent lingering on your hand afterward, it’s probably time for a bath.
I take Indy everywhere with me, so keeping him clean and comfortable is an important part of our routine. A regular bathing schedule helps maintain coat health, supports the skin barrier, and keeps your pup feeling their best.
— Alexa, Founder
Does it contain sulfates or parabens?
No. Our signature formulation is sulfate-free and free from parabens and harsh cleansing agents, including SLS, SLES, Sodium Coco-Sulfate, Ammonium Lauryl Sulfate, and Sodium C14-16 Olefin Sulfonate. Every ingredient is thoughtfully selected to gently cleanse while helping support your dog’s natural skin barrier.
Is it safe for sensitive skin?
Yes. Skin barrier health is one of the most important principles behind our formulation. Our signature formulation was thoughtfully designed to gently cleanse while supporting the skin barrier and maintaining a soft, healthy coat.
Is Indy's Vibe cruelty-free and vegan?
Yes. Indy’s Vibe is cruelty-free, vegan and Leaping Bunny certified. We never test on animals, and believe our dogs deserve products made with the same love and care they give us every day.
Is Indy's Vibe safe for puppies?
Yes, Indy’s Vibe is formulated with gentle cleansing ingredients that help support the skin barrier, making it suitable for most puppies and dogs. For puppies under 12 weeks of age, we recommend consulting your veterinarian before introducing any new grooming products.
What is your return policy?
We accept returns within 7 day of delivery. To be eligible for a return, your item must be unused, unopened, and in its original packaging.